Problem:

The client, a single parent living in a two-bedroom home in a desirable area of town, needed more space as her children were growing into teenagers. Rather than moving, it made more sense to extend the house. The existing layout felt too boxy and lacked the flow and space her growing family required. The client had worked with Studio IMA Architects to design the plans but was understandably anxious about selecting a trustworthy contractor. As a single parent, she was concerned about potential trust issues with builders, feeling vulnerable to the possibility of being taken advantage of during the process.

Solution:

The client came across our advertisement boards at a local football match and, after a quick turnaround, we provided a detailed quote that aligned with her budget. The relationship started strong, with clear communication and an instant connection with Michael, which made her feel confident in our ability to deliver.

Having received clear, professional drawings from the architect, we were able to work from a solid foundation. The timeline was clearly outlined from the start, and the client was kept updated as the work progressed. This open communication, combined with a thorough understanding of her needs, meant the project was completed within the agreed timeframe and budget, despite the challenges of working through the winter months.

Results & Benefits:

  • The extension transformed the living space, opening up the home’s layout and providing a more sociable, functional environment.
  • The home was successfully expanded from a 2-bedroom to a 3-bedroom house, adding an extra bathroom and enhancing the garden space.
  • The architect was impressed with the final result, as the design was executed to their exact specifications.
  • The client expressed immense satisfaction with the quality of the work and how we stuck to the timeline and budget, offering peace of mind that she wasn’t being ripped off.
  • Despite working in the winter, our team maintained high levels of professionalism, which allowed the client to feel comfortable with the ongoing work.

Quote in their words:

“Feels like we’re in a brand new house. The space is so much more open and functional, and the whole process was smooth. We really appreciated the trust and transparency throughout – it made all the difference.”